Contact Us
Get Started With a Free Phone or Online Quote
How It Works
Discover how our delivery process ensures your live fish arrive swiftly and safely every time.
Place Your Order
Submit your delivery request online or contact our friendly customer service team to initiate the process.
Choose Delivery Option
Select from our same day, next day, or weekend delivery services to suit your schedule perfectly.
Receive Your Delivery
We carefully transport and deliver your live fish, ensuring they arrive healthy and on time.
How quickly can you deliver my fish?
We offer same-day, next-day, and weekend delivery options to accommodate your needs. Our standard delivery is next-day, ensuring prompt and efficient service.
Do you deliver outside the metro area?
Currently, our delivery services are limited to the local metro area. However, we are continually expanding our reach to serve a wider customer base.
How do you ensure fish safety during transport?
Our specialized vehicles are equipped with state-of-the-art temperature control, filtration, and monitoring systems to maintain optimal conditions during transportation.
Can you accommodate special requests?
Yes, we strive to accommodate special requests and specific delivery times whenever possible. Please contact our customer service team to discuss your requirements.
Is there insurance for the fish?
Yes, we provide insurance coverage for your aquatic companions during transportation. In the rare event of any issues, we will work towards a satisfactory resolution.
How can I track my delivery?
Once your order is processed, we will provide you with a tracking number and regular updates on the status of your delivery via email or SMS.
Can I change or cancel my delivery?
Yes, you can reschedule or cancel your delivery by contacting our customer service team. Please provide at least 24 hours notice for any changes.